We are happy to assist you in the cancellation of any order prior to shipment. Please send us email to firstname.lastname@example.org to customer care at to request cancellation of your order. We will verify the order status and process your cancellation and refund immediately if able. If your order has already shipped, we will assist you in starting the return process as per the "Standard Return Policy".
Once an order has already shipped, it cannot be canceled, rerouted or redirected. If you would like to return the item, you will need to follow the "Return Policy". A delivery refusal may also result in the loss of your product and may void any possibility of a refund.